Visit our website
- How do I add my videos into Photos after I have edited them on my computer?
In Photos:
- Select file
- Select import
You may need to reformat your video after it has been imported:
- Select “edit”
- Make any changes very slightly
- Save the video
- My video will not upload after I edited it on an external editor.
If you are using an iPhone, the most likely issue is that the video format is not supported.
Here is a simple solution:
- On your iPhone, go to your photo gallery
- Select the video you want to upload
- Select “edit”
- Make any changes very slightly
- Save the video
- The video will be reformatted and uploaded successfully
How do I stop my audio recording?
Tap on the time indicator to end the recording.
- How do I rate a story?
- Tap on the star to open a reviewing window
- Tap on each star to place your rating
- How do I report an inappropriate video?
You will notice three small dots on the top right corner of a story on the Stories page:
- Tap the three dots
- Select “report” on the window that opens up
- How do I adjust the size of the map?
- Touch the map with two fingers and drag to either expand or reduce the size
- To change the map into 3D mode, use two fingers to push upward on your map
- How do I find a story I have passed by?
- One method of finding the story is to search for it by title or city on the “Stories” page
OR
- Touch the three short lines on the top left corner of your map
- Select “Notifications”
- The stories that you have passed by can be found here
- Touch the notification you would like to open