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  1. How do I add my videos into Photos after I have edited them on my computer?

In Photos:

  1. Select file
  2. Select import

You may need to reformat your video after it has been imported:

  1. Select “edit”
  2. Make any changes very slightly
  3. Save the video
  4. My video will not upload after I edited it on an external editor.

If you are using an iPhone, the most likely issue is that the video format is not supported.

Here is a simple solution:

  1. On your iPhone, go to your photo gallery
  2. Select the video you want to upload
  3. Select “edit”
  4. Make any changes very slightly
  5. Save the video
  6. The video will be reformatted and uploaded successfully

How do I stop my audio recording?

Tap on the time indicator to end the recording.


  1. How do I rate a story?
  2. Tap on the star to open a reviewing window
  3. Tap on each star to place your rating
  4. How do I report an inappropriate video? 

You will notice three small dots on the top right corner of a story on the Stories page:

  1. Tap the three dots
  2. Select “report” on the window that opens up
  3. How do I adjust the size of the map?
  4. Touch the map with two fingers and drag to either expand or reduce the size
  5. To change the map into 3D mode, use two fingers to push upward on your map
  6. How do I find a story I have passed by?
  7. One method of finding the story is to search for it by title or city on the “Stories” page


  1. Touch the three short lines on the top left corner of your map
  2. Select “Notifications”
  3. The stories that you have passed by can be found here
  4. Touch the notification you would like to open